Privacy Policy

Last updated: June 25, 2026

This Privacy Policy describes how StayAlive Gear (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from our website at yaxcxh-jx.myshopify.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact information, such as your name, email address, shipping address, and billing address.
• Order information, such as the products you purchase, order details, and transaction history.
• Payment information, such as payment method details. Payment information is processed securely through our payment service providers, and we do not store full payment card details ourselves.
• Account information, if you create an account or otherwise provide account-related details.
• Communications, such as messages you send to us for customer support or other inquiries.
• Device and usage information, such as your IP address, browser type, device type, pages viewed, and how you interact with our Site.

2. How We Collect Information

We may collect personal information:

• directly from you when you place an order, contact us, or submit information through the Site;
• automatically through cookies, pixels, analytics tools, and similar technologies when you browse or use the Site;
• from service providers and partners who help us operate the Site, process payments, fulfill orders, analyze traffic, or support advertising and marketing activities.

3. How We Use Your Information

We may use your personal information for the following purposes:

• to process and fulfill your orders;
• to provide customer service and respond to your inquiries;
• to communicate with you about your orders, returns, account, or support requests;
• to improve, maintain, and optimize our Site and Services;
• to prevent fraud, unauthorized transactions, and other harmful or unlawful activity;
• to send marketing or promotional communications, where permitted by law;
• to comply with legal obligations and enforce our terms and policies.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our Site, remember your preferences, understand how visitors use the Site, improve performance, and support advertising and analytics.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

5. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service providers that help us operate our business, such as Shopify, payment processors, shipping and fulfillment providers, analytics providers, and customer support tools.
• Advertising and marketing partners that help us measure and improve our campaigns, where permitted by law.
• Legal and compliance situations, such as when required to comply with law, respond to lawful requests, protect our rights, investigate fraud, or enforce our policies.
• Business transfers, such as in connection with a merger, sale, financing, or other business transaction.

6. Shopify

Our store is hosted by Shopify. Shopify may process personal information to provide and support the ecommerce platform used by our store. For more information about how Shopify handles personal information, please review Shopify’s consumer privacy information at https://www.shopify.com/legal/privacy.

7. Advertising and Analytics

We may use analytics and advertising tools that collect information about your interactions with our Site and help us understand traffic, user behavior, and ad performance.

Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities. If such rights apply, you may exercise them through the tools made available on our Site or by contacting us.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal information to us, please contact us so that we can review and address the issue.

11. Your Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your personal information;
• request a copy of your personal information;
• opt out of certain marketing or targeted advertising activities, where applicable.

These rights may be limited in certain circumstances under applicable law.

12. International Transfers

Your personal information may be processed in countries other than the country in which you live, including by our service providers and platform providers. Where required, we take steps intended to ensure that such transfers are handled in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will post the updated version on this page and revise the “Last updated” date above.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at:

Email: jpgao2010@gmail.com
Business name: StayAlive Gear