Return Policy

Return Policy

30-Day Return Window

We offer a 30-day return policy for unused items in original packaging.

Return Conditions

  • Item must be unused
  • Original packaging required
  • All accessories included
  • No signs of use or damage

Non-Returnable Items

  • Opened filter cartridges (hygiene product)
  • Items showing signs of use
  • Sale items (final sale)

How to Return

  1. Contact support@stayalivegear.com
  2. Receive return label via email
  3. Ship within 14 days
  4. Refund processed within 5-7 days