Contact Information

Last updated: June 25, 2026

If you have any questions about your order, our products, shipping, returns, or these store policies, you can contact us using the information below.

1. Customer Support

Email: jpgao2010@gmail.com

We aim to respond to customer inquiries within 1 to 2 business days.

2. Business Information

Business name: StayAlive Gear

3. Order Support

When contacting us about an order, please include:

• your full name
• your order number
• the email address used for the order
• a brief description of your question or issue

Providing this information helps us respond more quickly and accurately.

4. Product and Return Questions

For questions about product issues, damaged items, or return requests, please contact us by email and include clear details and photos where applicable.

5. Policy Questions

If you have any questions regarding our Refund & Return Policy, Shipping Policy, Privacy Policy, or Terms of Service, please contact us at the email above.