Pump Issues

Troubleshooting: Pump Problems

Problem: Pump Stiff or Hard to Move

Causes

  • Filter clogged
  • Stored while wet
  • Cold temperature
  • Debris in mechanism

Solutions

  • Clean/replace filter
  • Warm up before use
  • Lubricate with food-grade silicone
  • Check for debris

Problem: Pump Leaks Water

Causes

  • Loose connections
  • Worn seals
  • Cracked housing

Solutions

  • Tighten all connections
  • Check seal condition
  • Replace if cracked

Problem: No Water Output

Check List

  1. Intake submerged?
  2. Hose connected?
  3. Filter installed?
  4. Pump action working?

Still Not Working?

Contact support@stayalivegear.com for warranty claim.