Order Changes

Order Changes & Cancellations

Can I Modify My Order?

You can modify your order within 1 hour of placing it. Contact us at support@stayalivegear.com with your order number.

Cancellation Policy

  • Cancel within 24 hours for full refund
  • After 24 hours, a 10% restocking fee applies
  • Once shipped, standard return policy applies

How to Cancel

  1. Email support@stayalivegear.com
  2. Include order number in subject
  3. We'll process within 1-2 business days