Contact Support

Contact StayAlive Support

We're Here to Help!

Have questions? Our support team is here to assist you.

Contact Methods

  • Email: support@stayalivegear.com
  • Response time: 24-48 hours

Before Contacting

  • Check our Help Center
  • Have order number ready
  • Describe the issue clearly
  • Include photos if relevant

Business Hours

Monday - Friday, 9AM - 6PM (China Standard Time)

What to Include

  • Order number
  • Product name
  • Issue description
  • Photos (if applicable)

We Respond In

  • 📧 Email: 24-48 hours
  • 📞 We don't offer phone support

Thank You!

We appreciate your business and are committed to your satisfaction.