Contact Support
Contact StayAlive Support
We're Here to Help!
Have questions? Our support team is here to assist you.
Contact Methods
- Email: support@stayalivegear.com
- Response time: 24-48 hours
Before Contacting
- Check our Help Center
- Have order number ready
- Describe the issue clearly
- Include photos if relevant
Business Hours
Monday - Friday, 9AM - 6PM (China Standard Time)
What to Include
- Order number
- Product name
- Issue description
- Photos (if applicable)
We Respond In
- 📧 Email: 24-48 hours
- 📞 We don't offer phone support
Thank You!
We appreciate your business and are committed to your satisfaction.